Service and Product Reviews
At James Meade we endeavour to offer exceptional products and outstanding customer service. Our aim is to be one of the finest home shopping businesses in the UK through the catalogues we distribute and in turn, best clothing online store. Our customers are always the best judges and on this review page we’ve encouraged them to share their experiences.
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Delia Huntley
"I’ve shopped with Jamesmeade for a while and will continue to shop with them. Good quality clothing that stand the test of time. Great customer service. "
Date Reviewed: 26 November 2025
We are thrilled to hear you received great service from us! Thank you for taking the time to leave your feedback. Chloe
James Meade
Delia Huntley
"I’ve shopped with Jamesmeade for a while and will continue to shop with them. Good quality clothing that stand the test of time. Great customer service. "
2025-11-26
Deborah Skeates
"We took advantage of the free postage offer so were really pleased with the extra saving,"
Date Reviewed: 25 November 2025
Thank you for your kind review, we are pleased you are happy with the postage saving! Chloe
James Meade
Deborah Skeates
"We took advantage of the free postage offer so were really pleased with the extra saving,"
2025-11-25
Catherine
"Easy to use site"
Date Reviewed: 25 November 2025
Thank you for your review, I am pleased you found the website easy to use. Chloe
James Meade
Catherine
"Easy to use site"
2025-11-25
Edmund Dunstan
"Goods supplied as ordered on time. One disappointment when item sold out and not being restocked."
Date Reviewed: 24 November 2025
I am pleased your order was delivered on time, I am sorry to hear an item you wanted to order was out of stock. Chloe
James Meade
Edmund Dunstan
"Goods supplied as ordered on time. One disappointment when item sold out and not being restocked."
2025-11-24
Jane
"Fast delivery and well packed"
Date Reviewed: 24 November 2025
We’re happy to know the delivery met your expectations and your order was well packed. Thank you for your review! Rebecca
James Meade
Jane
"Fast delivery and well packed"
2025-11-24
Tony Moore
"Excellent item, this is my third"
Date Reviewed: 24 November 2025
Thank you very much for your kind words! We really appreciate your feedback. Rebecca
James Meade
Tony Moore
"Excellent item, this is my third"
2025-11-24
Campbell-Orde
"Good"
Date Reviewed: 17 November 2025
Thank you for your kind review. Chloe
James Meade
Campbell-Orde
"Good"
2025-11-17
John Wright
"Very good colour great. Very quick delivery"
Date Reviewed: 12 November 2025
We’re happy to know the delivery met your expectations. Thank you for your review! Rebecca
James Meade
John Wright
"Very good colour great. Very quick delivery"
2025-11-12
Theresa Harris
"Ordering and delivery very good. Item purchased returned due to very poor sizing. Hopefully refund will be processed speedily."
Date Reviewed: 10 November 2025
I am pleased to hear the ordering process and delivery was very good. I am sorry to hear the item was unsuitable for you. Chloe
James Meade
Theresa Harris
"Ordering and delivery very good.
Item purchased returned due to very poor sizing. Hopefully refund will be processed speedily."
2025-11-10
Florence
"items arrived promptly, well packed and I got a prompt refund for the returned items"
Date Reviewed: 28 October 2025
We’re happy to know the delivery and returns process met your expectations. Thank you for your review! Chloe
James Meade
Florence
"items arrived promptly, well packed and I got a prompt refund for the returned items"
2025-10-28
Teribus 52
"Goods arrived quickly. Refund also processed quickly for an item I had to return. "
Date Reviewed: 27 October 2025
We are pleased to hear the delivery and return service met your expectations! Thank you for taking the time to leave us a review. Chloe
James Meade
Teribus 52
"Goods arrived quickly. Refund also processed quickly for an item I had to return. "
2025-10-27
Mary Stewart
"Very efficient service"
Date Reviewed: 26 October 2025
We are thrilled to hear you received efficient service from us! Thank you for taking the time to leave your feedback. Chloe
James Meade
Mary Stewart
"Very efficient service"
2025-10-26
Esme Mason
"I love shopping with James Meade. From start to finish it is so easy. The website is easy to navigate and the goods arrive quickly. Good customer service."
Date Reviewed: 22 October 2025
We are pleased to hear you find the ordering process easy and the delivery was quick. We are also glad you received good customer service from us. Thank you for taking the time to leave us a review. Chloe
James Meade
Esme Mason
"I love shopping with James Meade. From start to finish it is so easy. The website is easy to navigate and the goods arrive quickly. Good customer service."
2025-10-22
Janet Lowy
"Good as always"
Date Reviewed: 21 October 2025
We are thrilled to hear you received good service from us! Thank you for taking the time to leave your feedback. Chloe
James Meade
Janet Lowy
"Good as always"
2025-10-21
Caroline Standing
"An easy process, once my account details had been updated."
Date Reviewed: 18 October 2025
I am glad you found online an easy process to complete your order. Thank you for taking the time to leave your feedback. Chloe
James Meade
Caroline Standing
"An easy process, once my account details had been updated."
2025-10-18
Esme Mason
"I have been shopping with James Meade for many years and their customer service is 5-star. I like to browse the catalogue before going on to the website to order. The goods always arrive as planned and on the odd occasion when I have returned them it is so easy to affix the returns label and pop into the Post Office. The refund is in my account within days. I cannot fault the company."
Date Reviewed: 17 October 2025
Thank you very much for your kind words! We really appreciate your feedback. We are pleased you have always received 5* service from us! Chloe
James Meade
Esme Mason
"I have been shopping with James Meade for many years and their customer service is 5-star. I like to browse the catalogue before going on to the website to order. The goods always arrive as planned and on the odd occasion when I have returned them it is so easy to affix the returns label and pop into the Post Office. The refund is in my account within days. I cannot fault the company."
2025-10-17
Rosemary Goodman
"Great quality, reasonably priced and an easy to use website."
Date Reviewed: 15 October 2025
Thank you very much for your kind words! We really appreciate your feedback. Chloe
James Meade
Rosemary Goodman
"Great quality, reasonably priced and an easy to use website."
2025-10-15
Julia
"Jewel Around excellence"
Date Reviewed: 14 October 2025
Thank you very much for your kind words! We really appreciate your feedback. Chloe
James Meade
Julia
"Jewel
Around excellence"
2025-10-14
Mavis Warner
"Excellent products and service"
Date Reviewed: 13 October 2025
We are thrilled to hear you received excellent service from us! Thank you for taking the time to leave your feedback. Rebecca
James Meade
Mavis Warner
"Excellent products and service"
2025-10-13
Mrs Aletta Harrison
"Apart from having to return the clothing item (too small), ordering was easy and delivery was prompt."
Date Reviewed: 13 October 2025
We’re happy to know the delivery and ordering process met your expectations. Thank you for your review! Rebecca
James Meade
Mrs Aletta Harrison
"Apart from having to return the clothing item (too small), ordering was easy and delivery was prompt."
2025-10-13
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"Nice material, well made, if a little long. Feels warm and soft. Lovely colours. Good winter blouse."
Review Date: 26 November 2025
We’re so glad to hear you enjoyed your purchase — thank you for your support! Chloe
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Natalia Patterned Viscose Long Sleeved Blouse
4
1
"This ruffle collar and cuffs cream blouse is a great change to the usual style blouses available. Fits in well with the rest of my wardrobe. Lovely soft fabric."
Review Date: 26 November 2025
Thank you very much for your kind words! We really appreciate your feedback. Chloe
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Ruffle Wool Mix Cream Blouse
5
1
"The neck on this jumper was so tight that I struggled to pull it over my head, and then it felt tight round my neck. It will be returned."
Review Date: 26 November 2025
I am very sorry to hear the size was unsuitable for you, we have passed your feedback onto the relevant department. Please feel free to use our free returns label and we will refund or exchange this for you. Chloe
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Shetland Wool Crew Neck Jumper
4
1
"Amazingly smooth and it doesn’t itch. Looks great on. The colour is very nice and bright. "
Review Date: 26 November 2025
We’re so glad to hear you enjoyed your purchase — thank you for your support! Rebecca
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Merino Short Cardigan
5
1
"Smart and of good quality with a good length at the knee. I usually order size 12 from other suppliers but found size 10 a good fit."
Review Date: 23 October 2025
Thank you for your kind review. We are pleased to hear you are happy with your purchase! Rebecca
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Hailey A Line Belted Wool Mix Tweed Lined Skirt
5
1
"Just not right for me"
Review Date: 13 October 2025
I am sorry the skirt was not up to your expectations, please feel free to return this back to us and we can refund or exchange this for you. Rebecca
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Helmsdale Checked Poly Mix Straight Skirt
5
1
"The trousers were too tight, round the waist, although I was told to order a size smaller than my usual size. The trousers did not look very smart at all when I put them on. I was surprised as they were so expensive. So I asked for a refund. I have ordered blouses from you previously and have been very pleased with them "
Review Date: 30 October 2025
I am very sorry you have bee disappointed with your order, we have been advising to size down on these as we have changed the cut. I am sorry these were unsuitable. We will refund you as soon as we receive these back. Chloe
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Sandown Pull On Trousers
5
1
"A perfect fit and very comfortable. I am about to order some different colours!"
Review Date: 13 October 2025
We are thrilled to hear the fit is perfect for you! We do appreciate you taking the time to leave your feedback. Rebecca
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Needlecord Trousers Ladies
5
1
"Fits closely round the neck not a gaping hole each side _ very comfortable and quite a generous cut. I bought medium 10/12 but probably could have got a smaller size. The cotton is thick and warm I recommend these polo necks. Vrey pale pink"
Review Date: 05 November 2025
Thank you for your review, these are slightly generous. If they are too big and unworn, please send the medium (14/16) back to us and we can change it to the small (10/12). Chloe
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Cotton Polo Necks
5
2
"Hoped I had ordered right size as different from green summer dress Body fitted OK but too big across shoulders so didn't,t sit comfortably Decided not to keep as colour also draining on an 80plus year old A colour I like but only wear as trousers or skirt with lighter top.I also added on returns note that it was deliver Sat at 8pm by Royal Mail What a surprise Thank you"
Review Date: 12 November 2025
I am very sorry to hear the size was unsuitable for you, we have passed your feedback onto the relevant department. We will process your return for you as soon as possible. Chloe
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Isla Wool Blend Pull On 3/4 Sleeve Dress
2
1
"What a perfect coat, love it fit colour and material The fact is washable is a bonus "
Review Date: 24 November 2025
Thank you for your kind review. We are pleased to hear you are happy with your purchase! Rebecca
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Cassandra Midnight Blue Lined Coat
5
1
"Smart coat. Like that the hood is detachable. My standard size is 14/16 but I ended up with a size 12 which is a much better fit. "
Review Date: 27 October 2025
Thank you for your kind review. We are pleased to hear you are happy with your purchase! Rebecca
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Rosemary Red Showerproof Coat
4
1
"Fits really well. It looks really nice on. "
Review Date: 14 November 2025
Thank you for your 5* review and taking the time to leave your feedback. Rebecca
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Slenderella Zip Up Kitty Dressing Gown
5
1
"Fits well. Really comfortable. Looks good. "
Review Date: 14 November 2025
We’re so glad to hear you enjoyed your purchase — thank you for your support! Chloe
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Camila Floral Pure Cotton Long Sleeve Nightdress
5
1
"Make the best of a difficult situation "
Review Date: 20 November 2025
Thank you for taking the time to leave us a review. Rebecca
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Attends Incontinence Contour Shaped Pad
4
1
"Superb product. Well fitted. Thank you"
Review Date: 03 October 2025
We are thrilled to hear the fit is perfect for you! We do appreciate you taking the time to leave your feedback. Rebecca
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Front Fasten Bra
5
1
"One size only is much too big for my size 5 feet. My husband will use them on top of his usual socks, size 8."
Review Date: 26 November 2025
I am very sorry to hear the size was unsuitable for you, we have passed your feedback onto the relevant department. Rebecca
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Ladies Wool-Rich Soft Top Socks
2
1
"I’m a little bit disappointed with this belt because some months ago I bought the same belt in brown which was great quality and you could see the quality. Although the navy looks to be good quality it isn’t as good as the brown one. The buckle is a good colour without being brassy. At the end of the day it’s a belt that will look good on."
Review Date: 26 November 2025
Thank you for taking the time to leave us a review, I am sorry you did not find the navy the same quality. I will pass your comments onto the relevant department. If you are not 100% happy please feel free to return this back to us. Chloe
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Womens Navy Leather Belt
4
1
"Good fit and soft and comfortable but not walked any distance in them yet"
Review Date: 12 November 2025
I am pleased you found these a good fit and find these comfortable. Thank you for taking the time to leave us a review. Chloe
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Lunar Slip On Winnie Ladies Wedge Shoe
5
1
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