Customer Services

You can contact James Meade's Customer Services by telephone on:

Ladies
UK Telephone 0330 024 1942
Overseas Telephone 00 44 16977 45065

Men
UK Telephone 0330 024 1943
Overseas Telephone 00 44 16977 45066

Monday-Friday 9am-6pm.
Saturday and Bank Holidays Monday 9am - 5pm.

Answer phone service late evenings and on Sundays

Alternatively, write to us by fax on 
016977 45090

or by post at:
James Meade
FREEPOST CE451,Crawhall, Brampton, CA8 1BR

Contact Us

Telephone

Ladies
UK Telephone 0330 024 1942
Overseas Telephone  00 44 16977 45130 00 44 16977 45130

Men
UK Telephone 0330 024 1943
Overseas Telephone  00 44 16977 45066 00 44 16977 45066

Monday-Friday 9:00am-6:00pm.
Saturday and Bank Holidays Monday 9:00am - 5:00pm.

Answer phone service late evenings and on Sundays

Email

Complete our online form to send an email to us.

We aim to respond to your email within 24hours of receipt.

Send an email

Live Chat

Talk to a member of our customer services team online when the Let's Chat button is displayed

Postal Address

James Meade Ltd,
FREEPOST CE451,
Crawhall,
Brampton,
CA8 1BR

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Let's Chat

Chat to a member of our friendly customer services team by clicking on the Let's Chat link on bottom right of our website.

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View a Catalogue Online

Click here to View Catalogue

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Delivery Times & Charges

For internet orders within the UK, your purchase will arrive within 7 working days. If for any reason the item you have ordered is not in stock, you may buy this item and will be charged immediately when ordering. Customer services will contact you to advise you of the expected delivery date of your purchase.

Tracked Delivery
James Meade are delighted to inform you that you will now be able to track your delivery online using the Royal Mail Track and Trace Service. You will receive your tracking number via email or text message if you have previously provided us with this contact information.

Postage and Packing
Postage and packaging charges are as follows:
UK (including Channel Islands) - £5.50
UK Premium postage: For an additional cost of £3 (£8.50) orders placed by 3pm Monday - Thursday will be sent 1st class on the same day and will arrive on the 1 - 2 day service.
European countries - £20.95
Rest of the world - £20.95

Click and Collect

Parcel Delivery to Your Local Post Office Collection Point

James Meade use the Royal Mail to deliver parcels direct to your door using the tracked delivery service and this service will continue as normal. Should you prefer to have the parcel delivered to your local post office collection point so that you can collect it at your own convenience instead of being delivered to home, this is now also possible. Simply fill in your local post office collection point address in the alternative delivery address section on your order form. The royal mail will send you an SMS/email notification when the parcel is ready to collect. Please note you will need to have a mobile telephone number or email address to take advantage of this service.

Home and Gift Purchases Your credit card will be debited by an additional £3.50 if you order a product from our Home and Gift section displaying the heavy item surcharge symbol.

We apologise that Home and Gift items are unavailable to customers outside the UK, due to their considerable weight and therefore associated postage costs. Any customers still wishing to buy these items should contact customers services on 0330 024 1942  who will advise postage costs specific to their order and overseas address.

Gift Wrapping
We offer a gift-wrapping service. Add a special touch for a loved one and add Gift Wrap to your order for only £2.50. Add at checkout or for more information Please contact our customer services department on 0330 024 1942

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Free Returns

We enclose a FREEPOST RETURN LABEL (UK orders only). Simply affix the label to your parcel and hand in at any Post Office - well do the rest. Royal Mail now offer a parcel-pickup from home service for any of your returns should you be unable to visit the post office. For more information on how to take advantage of this service visit https://send.royalmail.com/collect/youritems where you can arrange for your parcel to be collected at a convenient time for you.

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Heavy Item surcharge

Due to their considerable weight some items in the home and Gift catalogue carry a postage surcharge. Please add £3.50 to your postage and packing fee when ordering an item displaying the above symbol.

For deliveries to the UK the charge covers the cost of despatching goods to you and insures you against any deliveries or returns lost in transit. All overseas orders are despatched by airmail. Local duties may be payable on receipt.

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Stock Availability

There are occasionally discrepancies, but the stock levels are correct to the best of our knowledge. If you order something that is out of stock, we will inform you by email or phone. Goods are reserved on a first come, first served basis.

To ask our Customer Service staff about availability you can also call
Ladies Telephone 0330 024 1942
Men's Telephone 0330 024 1943
Monday - Friday 9am-6pm.
Saturday and Bank Holidays Monday 9am - 5pm.
Answer phone service late evenings and on Sundays

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Update Your Details

Update your details click here 

Contact Customer Services on 

WOMEN UK: 0330 024 1942
Overseas: 00 44 16977 45065 00 44 16977 45065

MEN UK: 0330 024 1943
Overseas: 00 44 16977 45066 00 44 16977 45066

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Forgotten Your Password or Login

Forgotten password or login Click here

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Size Guides

Women's Guide to Size and Measurement

How To Measure Yourself

Bust
Measure around the fullest part of the bust, keeping the tape parallel to the foor.

Waist
Measure around the waist at the narrowest point.

Hips
Measure around the fullest part of the hips, Approximately 20cm (8 inches) down from the waist.

Sleeve
Measure from the shoulder and down the arm, to the wrist.

Inseam
Measure the inside leg from the crotch to the ankle bone. Or measure the inseam of trousers that fit you well. 

Length
Jackets, coats and dresses are measured from nape of the neck to the hem. Skirt lengths are measured from below the waistband to the hem.

Size and Fit
Our garments are generously cut and most skirts and trousers feature waist elastication for comfort. All garment lengths quoted are approximate. Please refer to our size chart below to ensure you choose the best fit for you.

Women's Size Guide

   
XS S M L XL
8 10 12 14 16 18 20 22 24
To Fit Bust (inches) 32-34 34-36 36-38 38-40 40-42 42-44 44-46 46-48 48-50
To Fit Bust (cm) 81-86 86-91 91-96 96-101 101-106 106-111 111-116 116-122 122-127
To Fit Waist (inches) 23-25 25-27 27-29 29-31 31-33 33-35 35-37 37-39 39-41
To Fit Waist (cm) 59-64 64-69 69-74 74-79 79-84 84-89 89-94 94-99 99-104